A Tenant handbook: A guide to your home [pdf] 2MB is given to you at the tenancy sign up appointment. It provides you with all the information you need to know about your tenancy and covers a wide range of topics and most common issues affecting residents. It also explains your rights and obligations as well as setting out what ours are, as your landlord.
The handbook aims to answer some of the questions you may have about your tenancy and it contains useful information, including an A-Z of commitments to you.
Please note the handbook should be read in conjunction with your Tenancy Agreement, also given to you at the sign up appointment.