Tenant handbook

logo of tenant handbookA Tenant handbook: A guide to your home [pdf] 2MB is given to you at the tenancy sign up appointment. It provides you with all the information you need to know about your tenancy and covers a wide range of topics and most common issues affecting residents. It also explains your rights and obligations as well as setting out what ours are, as your landlord.

The handbook aims to answer some of the questions you may have about your tenancy and it contains useful information, including an A-Z of commitments to you.

Please note the handbook should be read in conjunction with your Tenancy Agreement, also given to you at the sign up appointment.

Contact information

If you would like to contact Axiom Housing Association please call our Customer Services team on 01733 347135.
Alternatively, email us at: enquiries@axiomha.org.uk, fax a message on 01733 295520 or send a text message to 07799 760764.
Opening hours: Monday to Thursday, 8.30am to 5pm, Friday, 8.30am to 4.30pm. For emergency repairs out of hours call our 24-7 freephone* 0800 585 699.
Axiom House, Cottesmore Close, Netherton, Peterborough, PE3 9TP.
*please note that calls to this number are not free when calling from a mobile phone