Our performance

We use a comprehensive performance management system that monitors and records all of Axiom’s improvement plans and objectives. We publish progress against our key performance indicators weekly to staff with a full review undertaken by the Executive Team monthly.VfM icon

Our Resident Services Committee examine and challenge our performance on a quarterly basis.  A report is also sent to the Board of Management for information.  (The Resident Services Committee replaces the Performance Improvement Committee).

Axiom is a member of HouseMark, the housing sector’s leading provider of performance improvement services.

You can see how we currently perform against the key areas here HouseMark Cost and Performance Summary 2015 16.pdf [pdf] 208KB

Contact information

If you would like to contact Axiom Housing Association please call our Customer Services team on 01733 347135.
Alternatively, email us at: enquiries@axiomha.org.uk, fax a message on 01733 295520 or send a text message to 07799 760764.
Opening hours: Monday to Thursday, 8.30am to 5pm, Friday, 8.30am to 4.30pm. For emergency repairs out of hours call our 24-7 freephone* 0800 585 699.
Axiom House, Cottesmore Close, Netherton, Peterborough, PE3 9TP.
*please note that calls to this number are not free when calling from a mobile phone