Income Management Advisor

Our Income Management Advisor is available to offer advice to all our residents, shared owners and leaseholders.

This role is here to help you ensure that you are receiving all the benefits you may be entitled to. This includes assisting with the claiming process, liaising with the many benefit departments on your behalf and helping to challenge seemingly unfair decisions regarding entitlement.

But it is not just about money. We can help with signposting to agencies that offer assistance with debt such as social services, local authorities and specialist agencies.

Benefit check
We would urge everybody to have a ‘benefit check’. It ensures entitlements are being paid, especially if there has been a change in your circumstances. For example, a new baby, reaching retirement, moving in with someone or having someone move in with you. This is quick and simple to arrange and most checks can be completed over the telephone in the first instance.

Contact the Income Management Advisor
Telephone: 01733 347135

We can offer a private meeting room at our office or if you are unable to visit us we may be able to carry out a home visit.

Act now, act FAST [pdf] 65KB  

Contact information

If you would like to contact Axiom Housing Association please call our Customer Services team on 01733 347135.
Alternatively, email us at:, fax a message on 01733 295520 or send a text message to 07799 760764.
Opening hours: Monday to Thursday, 8.30am to 5pm, Friday, 8.30am to 4.30pm. For emergency repairs out of hours call our 24-7 freephone* 0800 585 699.
Axiom House, Cottesmore Close, Netherton, Peterborough, PE3 9TP.
*please note that calls to this number are not free when calling from a mobile phone