Compliments and suggestions

Do you have a suggestion, or do you simply want to say thank you?

Well here's how you can do just of two happy people

Have you received a good service? Did we go above and beyond your expectations? Do you feel we went that extra mile? If so please take a few minutes to let us know. We share and monitor our successes to the benefit of our staff, contractors and sub-contractors.

Suggestions are generally ideas you may have for an improvement to one of our services or for a brand new service. Your suggestion will be considered in detail and we’ll let you know whether we’re able to use it. What’s more you may receive a £25 reward if your idea is implemented.

You can pay us a compliment or make a suggestion by:

  • Using our Feedback form
  • Visiting us in person (how to find us)
  • Telephone on 01733 347135
  • Text on 07799 760764
  • Letter (how to find us)

Contact information

If you would like to contact Axiom Housing Association please call our Customer Services team on 01733 347135.
Alternatively, email us at:, fax a message on 01733 295520 or send a text message to 07799 760764.
Opening hours: Monday to Thursday, 8.30am to 5pm, Friday, 8.30am to 4.30pm. For emergency repairs out of hours call our 24-7 freephone* 0800 585 699.
Axiom House, Cottesmore Close, Netherton, Peterborough, PE3 9TP.
*please note that calls to this number are not free when calling from a mobile phone